Course Description
People are more comfortable doing business with professionals who hold themselves to a high ethical standard. Understanding and following the Code of Ethics will provide you with the opportunity to build strong relationships with your clients and build your business. In this course, we will provide an overview of the Code of Ethics, as well as the Standards of Practice of the National Association of Realtors®.
Course Objectives
Upon completion of this course, students will be able to:
- Define “ethics” and differentiate among “principles” and “values” as well as business/professional and personal ethics and understanding who governs ethics for Realtors ®
- Review the structure of the Code and be able to discuss the Preamble and the Golden Rule
- Describe key concepts of Articles 1-9 of the NAR Code of Ethics
- Describe key concepts of Articles 10-14 of the NAR Code of Ethics
- Describe key concepts of Articles 15-17 of the NAR Code of Ethics
- Recognize who enforces the Code of Ethics and how the complaint process works
- Distinguish between mediation and arbitration
- Identify key parts of Pathways to Professionalism
- Review provided case studies utilizing content material
**This course meets the NAR training requirements.**
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